Privacy Policy

Privacy Policy

Last updated: March 2026

Slavia Gratings – Alpina Grate Ukraine (hereinafter “we”, “our”, or “the Company”) is committed to protecting the personal data of visitors and clients of our website https://slaviagratings.com (hereinafter “the Website”). This Privacy Policy explains what data we collect, how we use it, and what rights you have.

  1. Data Controller

Private Enterprise Slavia Gratings – Alpina Grate Ukraine

Registered address: 79014, Ukraine, Lviv, Hlynianskyi tract str., 55/65

Swiss representative office: Pappelnweg 30A, 310 Rheinfelden, Switzerland

Email: slaviagratingsukraine@gmail.com

Phone (Ukraine): +380 97 599 8549 / +380 93 249 3512

Phone (Switzerland): +41 79 617 9811

  1. What Personal Data We Collect

When you use our Website or contact us, we may collect the following categories of personal data:

  • Name and surname — provided voluntarily through the contact/quote request form.
  • Phone number — provided voluntarily through the contact/quote request form.
  • Email address — provided voluntarily when contacting us by email.
  • Technical data — IP address, browser type, operating system, pages visited, time spent on the site (collected automatically via analytics tools).
  • Communication records — correspondence via email or other channels.
  1. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

  • To respond to your enquiries and quote requests (legal basis: performance of a contract / pre-contractual measures — Art. 6(1)(b) GDPR).
  • To send commercial proposals and product information upon your request (legal basis: your consent — Art. 6(1)(a) GDPR).
  • To improve the Website and analyse visitor behaviour (legal basis: our legitimate interests — Art. 6(1)(f) GDPR).
  • To comply with applicable legal obligations (legal basis: Art. 6(1)(c) GDPR).
  1. Cookies

Our Website uses cookies — small text files stored on your device. We use:

  • Essential cookies — necessary for the Website to function correctly.
  • Analytics cookies — to understand how visitors interact with the Website (e.g. Google Analytics). These cookies collect anonymised data.

You can disable cookies in your browser settings at any time. Please note that disabling some cookies may affect the functionality of the Website.

  1. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share data with:

  • Service providers (hosting, email, analytics) who process data on our behalf under strict data processing agreements.
  • Public authorities, if required by law.

We do not transfer personal data to third countries outside the EEA/Ukraine without appropriate safeguards.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Contact enquiry data is retained for up to 3 years from the date of last contact.

  1. Your Rights

Under applicable data protection law (GDPR / Ukrainian Law No. 2297-VI), you have the right to:

  • Access — request a copy of your personal data we hold.
  • Rectification — request correction of inaccurate or incomplete data.
  • Erasure (‘right to be forgotten’) — request deletion of your data where no legitimate reason for retention exists.
  • Restriction of processing — request that we limit how we use your data.
  • Data portability — receive your data in a structured, machine-readable format.
  • Objection — object to processing based on legitimate interests.
  • Withdraw consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at: slaviagratingsukraine@gmail.com

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including SSL/TLS encryption on our Website.

  1. Third-Party Links

Our Website may contain links to third-party websites (e.g. Google Drive for catalogue downloads). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated effective date. We encourage you to review this Policy periodically.

  1. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: slaviagratingsukraine@gmail.com
Phone: +380 97 599 8549
Address: 79014, Ukraine, Lviv, Hlynianskyi tract str., 55/65

 

If you are located in Switzerland, you may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch